Processing Time
Ready products are usually prepared within 1-3 working days. Made-to-order or custom leather pieces may take longer depending on material availability and workshop workload.
Customer Care
Shipping Policy
Zydheny ships handcrafted leather orders across Sri Lanka. Delivery timing can change for custom pieces because each item may need finishing, inspection, and packing before dispatch.
Delivery
Delivery fees and courier options are confirmed before dispatch. Customers should provide a reachable mobile number and complete address to avoid delays.
Pickup
Studio pickup may be arranged from Dehiwala-Mount Lavinia after confirmation. Please contact the studio before visiting for collection.
International Orders
International shipping is handled case by case. Duties, taxes, and customs fees are the customer's responsibility unless agreed otherwise in writing.